I bought the Eureka Mignon Crono Burr Grinder a couple of months ago. I initially made a call to the main store to ask a few questions before purchasing on Espresso Dolce's website. The lady I spoke with was so kind, answered all my questions, and sent a gift with my new grinder! What an awesome experience! The grinder arrived in record time and excellently packaged. The grinder is AWESOME! I do not know why I waited so long to finally get a quality grinder. It grinds more consistant grinds and it is much quieter than all my previous grinders. My previous two grinders were Breville Dose Control grinders. The first one I had is still working after 9 years, but I had purchased a new one in Dec 2022 (thinking the old one may die soon), but the new one stopped working within 6 months. I had been trying to deal with their customer service (non existent) trying to get them to do warranty replacement or fix it. A horrible waste of time and effort - hours and hours on the phone - I finally gave up. I am sure glad I did because this Eureka Mignon Crono is a dream come true. I love it! My purchase from you was the beautiful light in my darkness with Br"evil"le. Your kindness was very much appreciated. Thank you Espresso Dolce!