THE SERVICE CENTER

We have three expert technicians on site who are happy to repair, diagnose, or provide you with any advice you may need. We service residential espresso machines, commercial espresso machines, and grinders.

Repairs

We make repairs to machines that have experienced damage or have worn out. We are happy to provide an estimate before doing any work to your machine.

General Service

We provide a general service and preventative maintenance to your machine. Giving it an all around tune up and clean. We will also look for any potential problems that could arise and make repair recommendations to avoid them.

Diagnoses fee is $55 payable at the time of drop off.

Is your machine showing abnormal behaviors? We’re happy to take a look and run your machine through a variety of tests to give you a diagnoses of the issue.

 

FAQ

Most frequent questions and answers

How Long Is The Wait Time?

Updated: Feb 01, 2023
Currently minimum 3 weeks , the wait time will vary depending on the season. Typically you can expect your machine to be ready within 7-11 days.

All the times are approximations and not fixed time window.

Do You Work On All Brands Of Espresso Machines?

Unfortunately we don’t service all brands. The brands we service are as follows

  • De’longhi 
  • Saeco
  • Gaggia
  • Jura
  • Elektra
  • Quickmill
  • ECM
  • Rancilio
  • Starbucks Barista
  • Rocket
  • Miele (counter top)
  • Carimali

How Much Does It Cost?

We charge a hourly labour rate and for the parts that were required to fix your machine. We will run your machine through a range of tests in order to diagnose and quote. If the quote is over $200 we will call you first for approval. You’ll never have to worry about a price catching you by surprise.

 

DROP OFF

We work on a first come first serve basis. Feel free to drop your machine off with us and it will be inputted into the queue. 

For any service related questions call: 604-291-7997

Also, Available drop off and pick up at our Surrey/Langley location 

Unit 105-6039-196 Street, Surrey

Easy repairs can be done in Surrey, however, for complicated repairs we will bring the machine to our Vancouver location and bring it back for pick up

 

 

DROP OFF

We work on a first come first serve basis. Feel free to drop your machine off with us and it will be inputted into the queue. 

For any service related questions call: 604-291-7997

Also, Available drop off and pick up at our Surrey/Langley location 

Unit 105-6039-196 Street, Surrey

Easy repairs can be done in Surrey, however, for complicated repairs we will bring the machine to our Vancouver location and bring it back for pick up

 

 

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