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Sales Representative

Espresso Dolce
📍 Vancouver, BC V5M 3Y7
💼 Full-Time | Permanent

Overview
Espresso Dolce has been serving coffee lovers across Canada for over 20 years. Based in Vancouver, we specialize in high-quality espresso machines, grinders, and accessories. We’re the exclusive Canadian distributor for several world-class brands, and we also provide service, support, and training. Our goal is simple: to bring the café experience into homes and offices across Canada.

We’re looking for a friendly and motivated Front of House Staff member to join the team at Espresso Dolce. If you enjoy working with people, love coffee, and want to be part of a fast-paced retail environment, this could be a great fit for you!

In this role, you’ll be helping customers with their espresso machine purchases (mostly residential models), answering phone calls and emails, assisting with point-of-sale transactions, and making sure customers are connected to the right people within our company.

What You’ll Do

  • Welcome and assist customers in-store with sales and product questions.
  • Answer phone calls and emails, and forward them to the right department or contact.
  • Support with point-of-sale transactions.
  • Help with product demonstrations and customer orders.
  • Keep the front area organized and professional.

What We’re Looking For

  • Experience in sales or customer service is a must.
  • Knowledge of coffee and espresso machines is an asset.
  • Great communication skills – both in person and over the phone/email.
  • Comfortable using computers and point-of-sale systems.
  • Friendly, approachable, and customer-focused attitude.

Experience

  • Previous experience in retail sales or customer service is preferred.
  • Strong organizational skills with the ability to manage multiple tasks simultaneously.
  • Excellent phone etiquette for handling customer calls and inquiries.
  • Basic math skills for processing transactions and managing cash registers.
  • Reliable, punctual, able to work independently and as part of a team.

Compensation & Benefits

  • Wage$21 per hour
  • Growth opportunities.
  • Employee discounts on products.
  • Training offered.
  • Benefits package available for full‑time employees (extended health and dental)

We invite interested candidates to apply with a resume.

Schedule

🕗 8-hour day shifts
🗓 Monday to Friday

Location & Start Date

  • Work Location: In person – Vancouver, BC V5M 3Y7
  • Must be able to reliably commute or relocate prior to starting


Apply Now