I noticed that my drip tray was going to break as the cups where tilting when coffee was being made. As much as it could have just resulted in buying a new machine, I was able to order a new tray from Espresso Dolce. I was able to also seek out some advise on parts and diagrams from Espresso Dolce. They are true professionals with the knowledge and experience. The pet arrived in a very timely manner and with the diagram and the help of you tube, I was able to replace it. Thank you for your assistance.